Position Summary:
We are looking for a meticulous and process-driven Quality Control Manager to lead the quality assurance and control efforts within the Curriculum Department. This role is critical to ensuring that all educational content, activities, and deliverables meet established academic, technical, and usability standards. The ideal candidate will be experienced in content QA/QC, documentation review, and process enforcement in an educational or training environment.
Key Responsibilities:
1. Quality Control & Review
- Conduct thorough quality checks on lesson plans, activity guides, student materials, teacher manuals, videos, and assessments.
- Ensure curriculum content is accurate, age-appropriate, engaging, and aligned with learning objectives.
- Review content across subjects such as Robotics, Space Science, AI, and Cybersecurity to maintain consistency and clarity.
2. Quality Assurance Systems
- Design and implement quality assurance workflows and checklists for the curriculum development lifecycle.
- Establish standards for documentation, formatting, instructional design, and delivery formats.
3. Process Monitoring & Improvement
- Work closely with curriculum developers, subject leads, and editors to maintain high content quality.
- Identify process gaps and suggest improvements to enhance content accuracy, consistency, and timeliness.
- Maintain version control and audit trails of approved content.
4. Error Tracking & Reporting
- Maintain detailed records of identified issues, resolutions, and content revisions.
- Prepare periodic QA/QC reports highlighting common errors, recurring gaps, and recommended corrective actions.
- Support in root cause analysis to improve upstream content creation quality.
5. Cross-functional Collaboration
- Collaborate with the multimedia team to ensure videos and visuals match scripts and instructional content.
- Work with project management and training teams to align content QA timelines with project delivery.
- Support training teams with QC-approved materials for workshops and school implementations.
Required Skills & Competencies:
- Excellent attention to detail with a systematic and structured approach to reviewing content.
- Familiarity with instructional design principles and learning outcome-based education.
- Proficiency in MS Office, Google Docs/Sheets/Slides, and collaboration tools like Notion, Trello, or Asana.
- Strong documentation and report-writing skills.
- Ability to work independently and handle multiple review cycles under tight deadlines.
Required Qualifications:
- B.Tech (any specialization; experience in educational QA/QC is highly desirable).
- Minimum 4 years of experience in quality control, quality assurance, or academic content review.
- Experience in education, edtech, publishing, or training organizations is an added advantage.
Preferred Attributes:
- Passion for quality, accuracy, and high standards in education.
- Strong analytical and communication skills.
- Experience with content management systems and digital learning platforms.
- Ability to train and mentor junior curriculum developers on quality standards.